How it works

By packing it yourself and leaving the transport to us, we can offer you savings compared to standard removal costs.

 

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Service

We deliver to your premises a 6m (20ft) container for you to load. The container holds approximately 38 cubic metres. More than enough for the average household!

- The container is delivered to your premises and placed at ground level for ease of loading.
- We allow adequate time for you to finish the job to your satisfaction.
- 4 weeks hire/storage is included in the price from date of delivery. Further hire will attract an additional charge.
- Delivery is arranged to suit your requirements.
- Insurance is available for fire, collision, flood and overturning of the conveyance carrying your goods (only). Terms and conditions of transit provided upon booking or upon request.

 

hire / storage
You have a 4 week period to use the container from start to finish (from date of delivery). If required however, we can store your belongings for as long as required in any of our secure National branches until you require delivery to your new premises.

 

Insurance
We recommend you insure your goods and are able to offer insurance for the following on your behalf: fire, collision, flood and overturning of the conveyance carrying your goods. We are unable to offer ALL RISK marine transit insurance or coverage against accidental breakage and theft other than the points listed above. Should you wish to obtain additional insurance please contact your own insurance company, as they may be able to assist you. Further details are outlined in our Terms and Conditions which are provided to you at time of booking or upon request which will need to be completed prior to delivery for the insurance to apply.


Storage & Security
You will need to provide a padlock to ensure the security of your container. Included in our price is 4 weeks free hire/storage. We offer short and long term storage as required to suit your needs. Speak to one of our friendly representatives for further details. Our depots are fully secured with regular patrols inspecting the premises.

 

Loading Regulations
Most household items are suitable for transport except for the following:
- Pot plants and perishable foods are not suitable for interstate transport due to State Quarantine regulations.

You cannot load any item classed as dangerous goods, these include the following:
- Gas cylinders and cigarette lighters
- Paint/thinners and flammable materials
- Batteries and chemicals

Note: fuel must be emptied from lawn mowers, garden edgers, motorcycles

Payment
Payment needs to be finalised prior to transportation of your container. Cash, eftpos and credit cards are acceptable.

 

How to load your container
It is essential that you load your furniture/household items carefully and properly to ensure your valuable possessions reach their destination in good order and damage free. To help you we have put together the following list of tips:
- Keep each room together by packing one room at a time.
- It is best to pack as many items as possible into boxes rather than placing lose items into the container.
- Collapsible furniture should always be flat packed and wrapped.
- When wrapping flat objects with bubble wrap or a blanket, roll the items in one direction only and ensure there is a blanket between all items to form a tight bundle.
- Do not leave spaces between your belongings. Always fill any gaps with cardboard boxes, packing material or rags.
- Clearly mark all your cartons.
- Tape cupboards and drawers shut so they cannot open in transit.
- Pack a “Survival Kit” consisting of a kettle, coffee, tea, sugar, alarm clock, phone, cutlery, can opener, non-perishable food, cordial, something to entertain the kids etc for when you first arrive at your new home. Mark it clearly and load it last so you can access it as soon as possible on arrival.
- Pack easy to lose and important items in one box such as remote controls, disks and CDs.
- Cardboard should always be placed between your belongings, especially when securing them to prevent rubbing in transit.
- Remember your padlock key!

 

Specific Items
- Furniture: should be flat packed where possible and wrapped individually. Slip plastic covers over your lounges and mattresses.
- Electrical Equipment: if you still have the original packaging use it, otherwise use extra wrapping for protection. Install transport screws on stereos and CD equipment as required.
- Fragile Items: care should be taken to individually wrap cups and glassware with newspaper. Ensure items form a snug fit inside their cartons to prevent movement in transit.
- Garden Equipment: Tools like shovels and rakes should be taped together. Clean your garden equipment so they don’t contaminate your other belongings and don’t forget to drain fuel from mowers.
- Food and alcohol: Only non-perishable items can be transported interstate due to Quarantine regulations. Preferably your alcohol collection should be packed into wine cartons and wrapped individually with newspaper.
- Books: Place books into cartons and load them on or near the base of the container. Do not load on top of other belongings.

 

Preparation
1 Week Prior
- Organise your packaging material and start planning how you will undertake the load.
- Pre pack as many items as possible.

1 Day to Go
- Defrost and clean fridge and freezer. Use a sanitizer solution or vanilla essence to prevent mould build up.
- Finalise packing of your belongings.

Packing Day
- Assemble furniture for loading outside the container. Note: make sure you spread heavy (base) items and light (top loading) items out over the load. This is very important as you want to be able to blend your belongings together to maximise space as well as protect it from damage in transit.

- Begin loading your container by placing heavy non-fragile items on the floor at the end of the container such as a fridge or washing machine. Place cardboard around and on top and then top load with cartons and other light items like chairs and pillows.

- Approximately every 1.5–2 metres you will need to secure your belongings. Mattresses are good for this, stand a mattress up against what you have loaded and utilising the tie down points secure the load. Use plenty of cardboard to prevent the rope from rubbing on your belongings.

- Repeat this procedure by loading more base items and top loading with light items and once again secure the load. Continue this method until the container is fully loaded. If you have space at the end of the container, take extra care to secure it using plenty of cardboard and rope.

Call us on 1300 305 150 for more details.

 

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